ShiftGo FLEX — FAQ

1. What does "Public Beta" mean?

ShiftGo FLEX is currently in public beta. This means the core shift schedule generator is available for everyone to use for free, without creating an account. The product is stable, but we are actively improving features, performance, and quality based on real user feedback.

2. Is ShiftGo FLEX really free?

Yes. The basic generator (2–3 shifts, 24/7) and the new “Repair existing schedule” mode are free during the public beta. You can generate a new schedule or fix an existing one pasted from Excel, without creating an account.

3. Will I need an account in the future?

Yes. In a future update, we plan to introduce optional accounts to let users save schedules, access history across devices, and manage teams more easily. The free generator will remain available without login.

4. Will there be paid plans or a paywall?

Yes. We plan to introduce optional paid plans for advanced features such as saving and editing schedules, advanced constraints, multi-team management, and higher control over optimization. The basic generator will remain free.

5. How can I provide feedback or request features?

We welcome feedback during the public beta. You can contact us via the Contact page. Your feedback helps us prioritize improvements and new features.


6. How many workers and days can I schedule?

FLEX supports teams of 1–50 workers and periods of 1 week, 2 weeks, or 1 month (30 days). You can choose between 2 or 3 shifts per day.

7. What is the difference between Fast and Higher Quality modes?

Fast mode generates a schedule in ~10 seconds. Higher Quality mode takes up to 60 seconds and usually improves fairness and stability, especially for larger teams. You can generate in fast mode first, then try higher quality if needed.

8. Can I export and share my schedule?

Yes. You can export your schedule as a PDF, share it via WhatsApp, or copy a share link that your colleagues can view for 72 hours.

9. How is the schedule optimized?

ShiftGo FLEX uses an advanced optimization solver that automatically balances workload across workers, avoids unfavorable transitions (e.g. night → morning), ensures fair days off, and maintains consistent daily staffing levels.

In Repair mode, ShiftGo keeps the past unchanged and only improves the future part of the schedule. The solver balances daily staffing levels and total workload per worker, while minimizing changes to your original plan.

10. Is my data secure?

Yes. Shared schedules expire automatically after 72 hours. No personal data is collected — you don’t even need an account.


11. What is “Repair existing schedule”?

Repair existing schedule lets you fix a schedule that is already in progress. Simply copy and paste your Excel or Google Sheets schedule, mark which days already happened, and ShiftGo will automatically rebalance the remaining days. This is especially useful when absences, swaps, or last-minute changes made the original plan unfair or inconsistent.

12. Do I need a special Excel template to repair a schedule?

No. You can paste almost any table layout, as long as it includes worker names and days. ShiftGo automatically detects the structure and lets you review and adjust it before fixing the schedule.

13. What does “keeping the past unchanged” mean?

ShiftGo never changes days that already happened. You choose the cutoff date, and only future days are adjusted to restore balance and fairness.

14. What are the summary columns and rows in the schedule?

ShiftGo automatically adds simple summaries to the schedule:
Columns on the right show how many shifts of each type each worker has during the period.
Rows at the bottom show how many workers are assigned to each shift per day.

This lets you quickly see whether the workload is balanced and whether each day is properly staffed — without opening reports or calculations.

15. Can I change how these summaries are calculated?

In the free version, summaries use a standard, common-sense calculation. Advanced customization (different weights, individual contracts, vacations, legal rules) will be available in future paid plans.

16. How does ShiftGo decide what is “fair”?

ShiftGo uses a simple fairness principle: workers should have similar total workloads over the selected period, and daily staffing levels should remain consistent. The free version uses standard assumptions that work well for most 2–3 shift systems. More advanced rules and custom policies will be available with accounts.

17. Does ShiftGo handle vacations or individual availability?

Partially yes. In the generated schedule, you can click on a worker’s cell for a specific day to mark it as OFF. The solver will respect these blocks when regenerating — this is a simple way to indicate vacations or unavailable days. Advanced availability rules (recurring patterns, individual shift preferences) will be part of future plans that require an account.

18. Is Repair mode suitable for real workplaces?

Yes. Repair mode is designed for real-life situations where schedules change during the month. It does not try to redesign everything — it fixes what can still be fixed.

19. Is my pasted schedule stored anywhere?

No. Pasted schedules are processed temporarily and are not stored after the session ends. Refreshing the page clears all data.

20. Who is ShiftGo FLEX best for?

ShiftGo FLEX is ideal for small and medium teams: security, factories, healthcare, call centers, and any 2–3 shift system. If you manage your schedule in Excel or share it via WhatsApp, FLEX is built for you.